True Vine Storage & Rentals LTD

Privacy & Cookies

PRIVACY STATEMENT

1. INTRODUCTION
We are committed to safeguarding your personal data and privacy and being complainant with the General Data Protection Regulation (GDPR). This privacy policy applies to www.truevinestorage.co.uk and to personal data collected about you by via this site and other legitimate communications with the company TRUE VINE STORAGE & RENTALS LTD, 7 Wellington Square, Hastings, East Sussex, TN34 1PD Registered in England and Wales (Company No 04542029).

2. YOUR CONSENT TO THIS PRIVACY POLICY
By using the website, entering into communications or contractual agreements with us, you are agreeing to the terms of this privacy policy. If you do not agree with any term in this policy, please do not use the website or enter into any agreements with us. You may contact us to discuss your objections we will be happy to advise.

3. INFORMATION THAT WE MAY COLLECT ABOUT YOU
In this privacy policy your “personal data” means information or pieces of information relating to you or that could allow you to be directly or indirectly identified. We may collect personal data about you from different sources, including collecting personal data: (3.1) from you directly; (3.2) when you visit the Site; and (3.3) from other sources.

3.1 TYPES OF PERSONAL DATA WE MAY COLLECT FROM YOU DIRECTLY
We may collect personal data from you directly when you provide us with personal data so that you can respond to your requests for further information or ask to be added to our mailing list. take part in surveys, buy products or service from us, make a comment or enquiry, contact us for any reason. Please be assured that we will not collect any personal data unless you provide this information voluntarily.

The types of information we may collect from you may include:
• Name
• Business postal address
• Business Email
• Business Telephone and/or Mobile numbers
• Home postal address
• Home Email
• Home Telephone and/or Mobile numbers
• Any additional Information required to carry out our contractual obligations to you, this includes both written and verbal contracts

3.2 TYPES OF PERSONAL DATA WE MAY COLLECT WHEN YOU VISIT THE SITES (COOKIES)
We use cookies and similar technologies to collect data about you when you visit the Site. Cookies are files that store information on your computer hard drive or browser that mean that we can recognise that you have visited our Site before. We use cookies to give you the best possible experience on our Site. If you would like more information please read our Cookies Policy.

The types of data we may collect from you when you visit our Website include:
• Information about the type of browser you use
• Details of the web pages you have viewed
• Your IP address
• The hyperlinks you have clicked

3.3 TYPES OF PERSONAL DATA WE MAY COLLECT FROM OTHER SOURCES
We never buy or use data from third-party sources.

4. HOW WE MAY USE YOUR PERSONAL DATA
Subject to your prior consent where required under applicable Data Protection Laws, we may use your personal data:
• To process applications for our products and services.
• To provide our professional services
• To respond to your requests and comments
• For the purposes of legitimate promotion of our services
• To send you products or information that you have requested
• To analyse use of our website and services we provide
• To carry market research
• To prevent or detect fraud or other crimes and/or verify your identity
• To verify/check your credit/payment status
• To process payment instructions
We may supplement the personal data you provide to us with other information that we hold or that we may receive from third parties. We do this for administration and/or marketing purposes to fulfil our contractual obligations to you and/or provide you with appropriate products and services.

5. MARKETING COMMUNICATIONS
If you have given consent we may send you, by post, email or push notification details of products, services, special offers, promotions and other information that we think may be of interest to you based on the information you have given us. You may unsubscribe from any communications at any time, via the unsubscribe link that you will find at the bottom of every marketing email or you can contact us by email: enq@truevinestorge.co.uk or by phone: 0779 3099573. In writing to TRUE VINE STORAGE & RENTALS LTD, 7 Wellington Square, Hastings, East Sussex, TN34 1PD

6. PROCESSING YOUR INFORMATION
Your data may be used for the general legitimate operation of the business administration. We may also need to disclose your personal data if we are required to do so by law, or by a warrant, subpoena or court order.

We will delete your personal data when there has been no activity on your account for 2 years unless there is a legal requirement to keep all or part of your data longer (For example – as required by HMRC, where financial records must be retained for 6 years).

7. WHERE WE TRANSFER AND PROCESS YOUR INFORMATION
We do not transfer your personal data to a location outside of the European Economic Area (“EEA”) or share your data with third parties.

8. PROTECTING YOUR PERSONAL DATA
We maintain appropriate administrative, technical and physical safeguards to protect the personal data you provide to us against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use and other unlawful forms of processing.

IMPORTANT! – Our Website may contain hyperlinks to other third websites controlled by third parties. While we never knowingly allow unsafe links to be added, we cannot be responsible for these websites and the protection and privacy of any information which you may expose to these websites. So please exercise caution when using these links.

9. CHANGES TO OUR PRIVACY POLICY
We may update this privacy policy as and when we consider this necessary. The latest version of this policy can always be found at https://www.truevinestorage.co.uk/privacy

10. YOUR RIGHTS AND WHO TO CONTACT
Please do not hesitate to contact us if you have any questions, comments or concerns about this privacy policy. You have the right to tell us if you:
• don’t want to be contacted in the future by us;
• would like a copy of the personal data which we hold about you;
• would like your data deleted;
• would like us to correct or update your personal data in our records; or
• wish to report any violations of the privacy policy.
You can send an email to customer relations on us by email: enq@truevinestorge.co.uk or by phone: 0779 3099573. In writing to TRUE VINE STORAGE & RENTALS LTD, 7 Wellington Square, Hastings, East Sussex, TN34 1PD.

 

 

COOKIES

What are cookies?
Cookies are small text files that are placed on your computer, smartphone or other devices when you access the internet.

How do we use cookies?
We use cookies to provide a browsing experience that is unique to you. Cookies are used by us so that our website can remember choices and actions you have taken whilst browsing.

Type of cookies do we use?
Cookies can be in the form of session cookies or persistent cookies. Persistent cookies remain stored on your PC or device until deleted or they reach an expiry date. Session cookies are deleted from your PC or device when you close your web-browser.

What is the purpose of these cookies?
Analytical/performance cookies – These cookies allow us to recognise and count the number of visits, and the most/least visited pages. This helps us to improve the content and function of our website.

Functionality cookies – These are used to provide the best possible functionality and user experience, such as remembering your preferences and providing smooth navigation around our website.

What types of information do we collect by using cookies?
When you visit our website, the following types of information from you: Your internet protocol (IP) address, your login information, your time zone, Platform and OS information, navigation and geographical information such as the URL you came from, your reported country, pages you viewed or searched, page response times, errors that may have occurred, length of visits to certain pages, and the methods used to browse away from the page.

How do you refuse cookies?
All most all web browsers allow you to refuse/block cookies (Please see your web browsers help to find out more). You may, of course, block our cookies by blocking them using your browser’s options. However, pleases considered this option carefully as this may seriously limit the functionality of our website and hence the services and experience we can provide you.

More information on cookies can also be found at www.aboutcookies.org

Change of Cookie Policy
We may update this policy from time to time. Due to changes to our website/technology. Also, to comply with any new legislation or guidance that may be issued. We, therefore, recommend you should check this page occasionally to ensure you are familiar with any updates that may have been made.

 

Make that Move 

Contact us Today!

For availability, viewings or further information

*Please note, viewings only by appointment 

Call Charlie Woods – 07387 160 593
Email – enq@truevinestorage.co.uk

Or use our contact form below

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Copyright  2021